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Computer & Internet Use

These are excerpts of our policies relevant to computer use and printing services in our library. For the full policies on Library Services and Library User Fees, please refer to our policy manual (PDF).

5.5 Library Computer Use and Services

5.5.1 Computer Use

a. Computer users are not required to be members of the Library.

b. Computer users are not required to register for a computer.

c. Computer users must accept the Library’s Internet Policy on the workstation before accessing the Internet.

d. Computers are available during the hours that the Library is open to the public.

e. Computer users may be limited to a maximum of one hour per day during periods of high demand.

f. Reservations for a station may be made up to one day in advance, under special circumstances.

5.5.2 Digitization station

a. Users are required to be a member of the Library to use the Digitization Station. Those who are not eligible for a Castlegar Library card (see 4.0 Membership) can checkout a station as a guest user.

b. Stations check out for 2 hours and can be renewed based on availability.

c. Stations may be reserved in advance by phone or in person. If the user is more than 15 minutes late, and fails to alert the Library, they will forfeit their reservation.

d. The Digitization Station is for scanner and/or Corel Graphics Suite use only not general computer or internet use. Staff reserve the right to ask patrons to move to the public access computers if the stations are not being used for the intended purpose.

e. This is a self-serve station. Staff are able to assist with basic operations however, users will be responsible for learning how to use the software on their own with the assistance of help files, how to videos via library subscriptions, or print manuals.

5.5.3 Cancellation of Computer Privileges

Computer user privileges may be cancelled or suspended for due cause, such as:

  • Destruction of Library property
  • Disturbance of other patrons and/or objectionable conduct on Library premises
  • Inappropriate and/or abusive treatment of staff

5.5.4 Internet Use

The Castlegar & District Public Library is committed to offering free access to the internet through public access workstations and a Wi-Fi network.

  1. Disclaimer of Responsibility

The Castlegar & District Public Library does not monitor and has no control over the information accessed through the internet and cannot be held responsible for its content. The internet may contain inaccurate material or material of a controversial nature. The Castlegar & District Public Library cannot censor access to material nor protect users from inaccurate or offensive information. Parents of children under the age of 16 must assume responsibility for their children’s use of the internet.

  1. Misuse

Anyone misusing or damaging the computer, reprogramming the Library’s computers, tampering with the equipment or software or using the internet for illegal or unethical purposes will have their internet access privileges suspended, may be prosecuted, and will be financially liable for any damage. Internet access computers are located in public areas which must be shared by Library users of all ages, backgrounds, and sensibilities. Individuals should be aware of others when accessing potentially offensive information and images. Viewing sexually explicit material on Library workstations and the Wi-Fi network is prohibited. The Library reserves the right to ask individuals to discontinue the display of information and images that cause a disruption.

  1. Security

Although the Library uses a virus checker on our public access workstations, this may not completely protect against the chance of getting a virus. The Castlegar & District Public Library is not responsible for damage done to a patron’s USB drive, computer, or device, nor is it responsible for any loss of data, or liability that may occur from patron use of the Library’s computers. It is the patron’s responsibility to both protect their private information while using the internet and to log out of computers completely after use.

  1. Software

Patrons may not use their own software programs on the Library computers. This will help prevent computer viruses that are common on public computers.

The Castlegar & District Public Library will not allow downloading of programs or file transfer protocol (FTP) privileges for the public.

  1. Staff Help

Staff can assist in initially signing on to the internet and will instruct on internet use as time permits. Due to scheduling, trained staff will not always be available to help.

5.5.5 Printing, Faxing, Scanning and Photocopying

The Library offers the following services:

  1. Printing from public stations and remotely from home
  2. Sending faxes (The Library does not receive faxes for the public)
  3. Scanning
  4. Photocopying

Fees associated with these services are found in Section 6.0 below.

6.1 Printing and Photocopying

6.1.1 Printing from Library Computer

0.10/page (black & white)

0.25/page (colour)

The photocopier is a busy shared resource used for library operations, public printing, photocopying, scanning and faxing. To ensure timely uninterrupted service for all users, the Library will limit individuals to 100 pages per day.

Users shall not print on stationary other than paper supplied by the Library. Services are available within the community for specialty printing and jobs exceeding 100 pages.

The Library encourages its members to conform to the provisions of the Canadian Copyright Act and the Public Library Copying Licence Agreement with Access Copyright (The Canadian Copyright Licensing Agency). Copyright guidelines are posted by the library photocopier.

6.1.2 Printing Remotely

The Library offers remote black and white printing from any device or computer by emailing the item you want to print as an attachment to Bring your release code to the checkout desk in the Library and we will release your print job.

Please note: print jobs expire after 72 hours.

The fees are the same as printing from a Library computer.

6.2 Scanning

The Library offers scanning to email free of charge.